Answer your phone 24/7/365
Your phone is where new business opportunities find you. With a strong virtual reception team on your side, every opportunity coming in on the phone can be captured and converted.
Respond to email and other digital communications
In an age of constant communication, it can be challenging to keep up with the endless flow of emails, texts, and webchat related requests. Virtual receptionists can help your business stay responsive to every open channel you have.
Take payments for you
Processing payments through the phone can open your business up to a wider demographic and help you convert more of those sales in the moment.
Answer your customers' questions
A virtual receptionist will learn all about your business and have that information ready to share whenever your customers reach out to you. Your callers won't even realize it is a virtual receptionist they're talking to.
Virtual Reception Features
We can book appointments for you on the very first call - simplifying your calendar.
We can take orders and donations including payment processing, even when your business is closed.
We'll answer your clients questions that you provide the answers to.
We can provide level one tech support to help resolve issues.
We'll operate your online chat services, bringing you more business during and after hours.
We can provide outbound calling for surveys and reminders to clients/staff.
What does Virtual Reception cost?
Nowadays, over 85% of businesses are competing on customer service. “You get what you pay for” rings true for virtual reception services as much as anything else. Having a high-quality virtual receptionist helps you deliver consistent, high-quality customer service 24 hours a day – bringing in more business and making you more money.